As consumers become increasingly aware of their data rights, as social media has given consumers unprecedented access to brands and their representatives, as brands are racing to find new socially-acceptable, ethically-sustainable brand purposes (many of them ultimately pushing it for pure financial benefit), we marketers should act more responsibly.
DIGITAL CONTENT EXPERIENCES WILL
COME OUT OF THE CRISIS STRONGER THAN EVER
INVEST IN ACTIONS AND BRING A HUMAN FOCUS TO CUSTOMER CONCERNS